| Customization: | Available |
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| After-sales Service: | Online Service |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Small Batch & Single Piece Orders Welcome (MOQ=1 piece): We understand that your project needs may vary, and we're happy to accommodate single-piece orders or small batch runs.
2. Fast Lead Times: Get your parts quickly! Our lead times start at fast as 7 days, ensuring you receive your order efficiently.
3. Flexible Payment Options: We offer flexible payment terms with a 50% upfront deposit and the remaining balance due after successful quality inspection and your satisfaction.
4. Extended Warranty with 24-Hour Support: We stand behind our work. Our extended warranty provides peace of mind, and our dedicated team will offer solutions within 24 hours should any issues arise during the warranty period.
5. Uncompromising Quality Control: Every step of the production process undergoes rigorous inspection by our quality control department. Any parts not meeting our high standards are returned for rework, guaranteeing you receive top-quality products.
6. Documented Quality: We provide complete documentation for your parts, including raw material certificates, heat treatment reports, and detailed quality inspection reports.
7. Cost-Saving Expertise: With extensive experience, we can combine various processing techniques to optimize your project's costs while maintaining exceptional quality.
8. Secure and Professional Packaging: We employ professional packaging solutions tailored to the specific materials of your parts, ensuring they arrive safely and securely.
9. DDP trade terms : double customs clearance to door service, eliminating the customs clearance process and delivering the goods directly to you by express or air dispatch.
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FAQ
Q1: What kind of parts do you specialize in machining?
We excel at producing precise, small, special, and complex parts. Our expertise lies in creating intricate components that require tight tolerances and unique functionalities.
Q2: What processing technologies do you offer?
We possess a comprehensive suite of CNC machining capabilities, including 3-4 axis CNC machining, turning, milling, centerless grinding, surface grinding, cylindrical grinding, EDM (Electrical Discharge Machining), wire cutting, and laser cutting. This extensive range allows us to tackle a wide variety of projects with the most appropriate technique.
Q3: What tolerances can you guarantee?
We hold ourselves to the highest precision standards, guaranteeing tolerances down to +/- 0.001mm (1 micron or 1 micrometer). This ensures exceptional accuracy and functionality for your parts.
Q4: What is the typical lead time for production?
Our lead times are flexible and depend on the complexity of your project. Typically, we can complete production within 7-30 days.
Q5: Do you accept sample orders? And what is the sample lead time?
Absolutely! We understand the importance of sample verification before mass production. We offer sample orders with a quick turnaround time of approximately 7 days.
Q6: Do you provide inspection reports and material certificates?
Yes, we provide comprehensive documentation for your parts, including detailed inspection reports and material certificates. Additionally, we can offer heat treatment reports to ensure complete transparency and traceability.
Q7: How do you ensure quality?
We prioritize quality throughout the entire process. We have a dedicated in-house quality inspection department equipped with CMM (Coordinate Measuring Machine) testing capabilities. Furthermore, we support third-party testing to guarantee the highest quality standards for your project.
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